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Selling platforms →Amazon

Amazon: European fulfilment

Plan FBM orders separately from FBA replenishment. Agree local inventory, labels and returns before launch.

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WAYFIRST · PROJECT PLANNING

Priorities for your channel

Separate FBM and FBA

Define which orders ship from your stock to customers and which goods are prepared for FBA replenishment. Keep their inventory and handling steps separate.

SKU and shipment plan

For FBM, test SKU mapping and shipment updates. For FBA, reconcile the approved shipment plan, item and carton labels and quantities before preparation.

Returns and removals

Match customer returns separately from FBA removals. Check identity, condition and quantity; restock only under agreed approval rules.

WAYFIRST · HAGEN

From selling channel to warehouse handling

Warehouse location and handling are agreed around your products, dimensions, daily volumes and returns. Before inbound delivery, confirm product acceptance, capacity, packaging samples and the inspection report you need.

View the Hagen warehouse →
Goods and packing area at the Hagen warehouse
Hagen · A view of warehouse operations
WAYFIRST · PROJECT PLANNING

When is your workflow ready to launch?

Adapt these proposed checks with your team. Launch readiness requires a recorded test result and a named owner.

  1. 01 · Products and variants

    Every test line identifies the correct warehouse item, including variants and sets. Evidence: approved SKU mapping.

  2. 02 · Inventory reconciliation

    Receiving, reservation and blocked stock produce the agreed sellable balance. Evidence: before-and-after reconciliation.

  3. 03 · Order and cancellation

    An order is processed once. Test cancellation before picking and replay of a handover. Evidence: test log.

  4. 04 · Parcel and tracking

    Label, quantity, carrier and tracking match the order; test partial shipments where needed. Evidence: sample label and status update.

  5. 05 · Return and approval

    Match the return and document condition. Uncertain goods remain blocked; resale and refund need separate approval. Evidence: return report.

  6. 06 · Failure and recovery

    Missing data or a failed handover produces an alert and a controlled retry. Evidence: failure test with a named owner.

Editable template for test results, evidence and approval.

Download launch checklist (CSV) ↓

Agree responsibilities before launch

Record the final allocation of tasks in the agreed service scope.

Seller / store team

Maintain the seller account, product data and customer promises; provide account requirements. Own approvals for goods handling, refunds and customer communication.

Wayfirst · agreed warehouse scope

Plan receiving, storage, picking, packing and return inspection within the agreed scope. Define report fields, exception handling and contacts together.

System partner and carrier

Name a system owner for data handover and status updates. Agree collection, transport service and transit exceptions with the carrier.

WAYFIRST

Clarify before launch

Is a ready-made connection available?

We review your store or ERP, data fields and available handover methods. Connection and scope are confirmed after a documented test.

What timings and costs apply?

Receiving times, order cut-off, return reporting and exception handling are agreed for your volume and products. The quote should separate inbound handling, storage, dispatch, returns and additional work.

What is needed for the review?

Platform and market, product dimensions and weights, SKU and variant counts, daily volumes and peaks, returns profile, system, a sample order and a sample label.

Official reference and scope

Amazon

Amazon · Selling and fulfilment ↗

Amazon distinguishes FBA from seller fulfilment. The proposals on this page help define warehouse tasks for each model.

Discuss your platform operations

Share destination markets, product types, SKU count, monthly volume and peaks, return needs and your existing store or ERP system.

Planning guides for this channel

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