Launch in Europe
Plan your first inbound shipment around target markets, product dimensions and expected demand. Agree labelling, inventory records and dispatch requirements before stock arrives.
EUROPEAN LOGISTICS. LOCAL EXPERTISE.
European fulfilment.
Warehousing, shipping & returns.
Warehousing, fulfilment and returns in one place. Our own European warehouses and local teams support your e-commerce business from inbound stock to the last mile.
✓ Own European warehouses✓ Local teams✓ In-house WMS
OWN WAREHOUSE · MÖNCHENGLADBACH, GERMANYYour stock. Closer to customers.
Turn surplus inventory into value.
We accept excess stock, clearance inventory and returned goods from online and offline channels. As one of our core businesses, we combine logistics, warehousing and inventory monetisation to free up storage space and recover capital.
Explore overstock solutionsSELLING PLATFORMS
Connect selling channels with your warehouse
Marketplaces and owned stores: coordinate inventory, orders, dispatch and returns for each channel.
Explore our sales platform overview →
MARKETPLACE
OTTO
Fulfil orders from German stock and arrange return inspections. Hagen offers OTTO return inspection and redispatch after approval.
Learn moreMARKETPLACEABOUT YOU
Plan shipping and returns together: receipt, inspection and further handling against agreed criteria. ABOUT YOU return inspection is part of the Hagen service offering.
Learn moreMARKETPLACEAmazon
Plan FBM orders separately from FBA replenishment. Agree local inventory, labels and returns before launch.
Learn moreFor your enquiry: platform, product types, SKU count, monthly orders and returns, destination countries and required inspection or repair steps.
Discuss your platform operationsWAYFIRSTDOCK
Choose your route into European fulfilment
Start with your business needs. Connect warehousing, shipping and returns in one agreed workflow.
Fulfil across sales channels
Align SKUs, stock reconciliation and order handover for your sales channels. Define packaging and delivery options for each product.
Recover value from returns
Agree inspection criteria, photo records and approval rules. Use the item’s condition to decide on restocking, reworking or another agreed disposition.
FULFILMENT THAT FITS YOUR PRODUCTS
What do you need to move?
WAYFIRSTDOCK
Closer to buyers. Fewer steps.
Fulfilment from a single item, local delivery and connections with Amazon, eBay, OTTO or your own store. Hagen focuses on small, high-value products.
Learn more
WAYFIRSTDOCK
More room for bigger products.
Cologne provides 17,000 m² of warehouse space for medium, large and bulky goods. Specialised handling areas support parcel and truck delivery.
Learn more
WAYFIRSTDOCK
Turn returns into new possibilities.
Receive goods, inspect condition and function, and document results. Further steps such as repair and refurbishment can be agreed for suitable electronics.
Learn moreLESS FRICTION. MORE GROWTH.
Every order. Every step.
A connected process for storage, dispatch and returns, shaped around your products and selling channels.
Overstock Inventory Solutions
Logistics, warehousing and monetisation for excess stock, clearance goods and returns from online and offline channels.
Learn moreFulfilment Automation
Our in-house WMS supports digital control of orders, stock and warehouse processes.
Learn moreShipping Management
Parcel and truck delivery for your European distribution.
Learn moreShipping Rate Comparisons
Discuss details and availability
Learn moreShipping Label Solutions
Support for inventory transfers and product relabelling.
Learn moreInventory Management
Manage stock and goods movements digitally with our WMS.
Learn moreOrder Management
Fulfilment for Amazon, eBay, OTTO, ABOUT YOU and other selling channels.
Learn moreWarehouse Management
Local teams coordinate receiving, storage and dispatch.
Learn moreFulfillment APIs
Discuss details and availability
Learn moreInternational Shipping
Connect first-mile transport to Europe with local warehousing and delivery.
Learn moreReturns
Returns receiving, quality inspection and processing for European marketplaces.
Learn moreShipment Tracking
Discuss details and availability
Learn moreOUR EUROPEAN WAREHOUSE NETWORK
Locally rooted. Connected across Europe.
Locations in Germany, France, Spain, the United Kingdom and Italy.
3.000 m²Germany · Small parcels
Hagen
Small, high-value products & electronics
Learn more17.000 m²Germany · Bulky goods
Köln
Medium, large & bulky products
Learn more
7.500 m²Germany · DG warehouse
Mönchengladbach
DG products subject to acceptance checks
Learn more
20.000 m²France
Oudalle
E-commerce stock & distribution
Learn more
20.000 m²Spain
Madrid
Small items & high-value electronics
Learn more
United Kingdom
Wellingborough
B2B/B2C & UK distribution
Learn more
Italy
Rozzano
Bulky, medium & small products
Learn more7 locations
SHIPPING THROUGH WAYFIRSTDOCK
Shipping solutions
WayfirstDock is your shipping intermediary and carrier agent. We support service selection, shipment preparation and handover. The appointed carrier performs transport and delivery.
01
Standard parcel shipping
For regular e-commerce parcels to consumers and businesses. Choose by origin, destination and parcel profile.
Examples from carrier portfoliosCheck: packed dimensions, weight, volume and delivery address.
02
Express & urgent shipments
For orders with tighter delivery windows. Express products have their own cutoffs and route-specific delivery conditions.
Examples from carrier portfoliosCheck: collection cutoff, destination postcode and required delivery date.
03
Bulky goods, pallets & freight
For goods outside typical parcel profiles. Distinguish consolidated road freight, direct transport and bulky-goods delivery to consumers.
Examples from carrier portfoliosCheck: loading units, stackability, site access and unloading needs.
FROM GOODS IN TO YOUR CUSTOMER’S DOOR
One workflow. Everything connected.
Keep your inventory local. We handle the next steps around your orders, products and selling channels.
- 01
Receive goods
Move inventory to your European warehouse.
- 02
Record inventory
Record products and movements in the WMS.
- 03
Receive orders
Bring orders from your selling channels together.
- 04
Pick & pack
Pick products and prepare them for dispatch.
- 05
Dispatch locally
Hand over to the appropriate parcel or truck service.
- 06
Process returns
Inspect, document and agree on the next steps.
Europe is ready for your products.
Tell us about your products, shipping volumes and target markets. Together we will find the right approach to your European logistics.
Speak with salesWAYFIRSTDOCK
Practical fulfilment guides
Planning tools for overstock, warehouse handover, returns and shipping.
Stock & receiving
View all guidesAssess overstock: keep selling or release stock?
Compare available quantities, product condition and expected net proceeds before choosing a route for surplus stock.
CSV template includedRead guideSystems & launchPlan a warehouse handover around open orders
A cutover date alone is not enough: stock, open orders and returns need a shared handover plan.
CSV template includedRead guideShipping & costsUnderstand parcel dimensions, volumetric weight and surcharges
A light, large parcel can be billed differently from a compact parcel. The selected service’s rules determine the calculation.
CSV template includedRead guideWhat information is needed for a quote?
Product type, dimensions, weight, SKU count, expected order volume and target markets. For returns, also specify the inspection and handling steps you need.
Can you handle small shipping volumes?
We support fulfilment from a single item and small inventories. Our team will discuss the right warehouse and shipping setup.
Which selling channels are supported?
Amazon, eBay, OTTO, ABOUT YOU and TikTok, among others. The specific system connection is agreed around your workflow.
What happens to returns?
Receiving is followed by product matching, condition inspection and, where relevant, function checks. An inspection report supports agreed steps such as reshipping, refurbishment or disposal.
Can dangerous goods be stored?
Mönchengladbach is described as a DG warehouse. Product classification, documents and acceptance requirements must be confirmed with the team before delivery.
Pricing around your goods flow
Inbound handling, storage, pick and pack, packaging, transport and returns are discussed around your product profile. Send volumes, dimensions and destination countries for a tailored quote.
WAYFIRSTDOCK
Prepare for your quote
These details help us discuss the right warehouse, workflow and shipping requirements.
Speak with sales- Products, SKUs, dimensions and weight
- Monthly volumes and seasonal peaks
- Destination countries and delivery targets
- Store, ERP and required updates
- Packaging, labelling and special handling
- Return volumes and handling requirements