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Plan a warehouse handover around open orders

A cutover date alone is not enough: stock, open orders and returns need a shared handover plan.

Warehouse operations in Hagen

One register for all open goods flows

Alongside open customer orders, include outstanding FBA removals, transfers and expected returns in the handover. Give each reference an origin, destination, expected quantity, current status and owner. A dispatch date does not confirm warehouse receipt.

Agree how to handle later arrivals at the old address

Record shipments already in transit and returns that may still reach the old address. Agree receipt, notification, forwarding, billing basis and an end date with both warehouses. Document address changes in the shop and systems separately.

Close the handover with supporting records

At the closing date, bring together the final stock export, transfer counts and open cases. Record the decision, evidence and responsibility for each difference. Reconcile outstanding charges separately: completing goods movements and agreeing invoice amounts require separate approvals.

Plan step by step

  1. Define which system owns available inventory for each SKU and sales channel. Reconcile saleable quantities, reservations and blocked stock separately.
  2. Export open orders at cutover and assign the dispatch warehouse for each order. Test duplicate references, cancellations and address changes.
  3. Reconcile the first delivery against the packing list, quantities and discrepancy report. Release stock for sale after the count is confirmed.
  4. Document old and new return addresses, tracking updates and exception owners. Agree a small pilot and approval before switching the full volume.
  5. Log stock movements with timestamps during handover. Before correcting an export-to-count discrepancy, reconcile dispatches, receipts and reservations; send back only an approved adjustment.

Compare your options

On small screens, scroll horizontally to read every column.

Approval checkpoints during a warehouse change
SituationCheckApproval
Open orderReference, status and assigned dispatch warehouseOne warehouse dispatches; the other blocks processing.
Goods in transitTransfer reference, dispatched quantity and receipt recordPrevent double availability at both locations.
Count discrepancySKU, count time and intervening movementsRecord the discrepancy, owner and decision.
Return to the old addressOrder reference, condition and forwarding routeAssign receipt and subsequent handling explicitly.

The table and CSV are planning aids. Confirm your systems’ status mapping and approval before switching volume. The CSV is a blank recording template and does not calculate inventory.

Next step

Bring your product profile and the open questions from this guide to the conversation. Our team will agree services and handling with you.

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