Products & inbound stock
Map SKUs, barcodes, dimensions and expected quantities. Inbound references help identify arriving stock.
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Connect your store, ERP and warehouse
Plan which data moves from your sales channels to the warehouse and which updates come back. The handover is agreed with your team and system provider.
Speak with salesWAYFIRSTDOCK
Plan four data flows together
This overview describes what to agree. Available fields, transfer methods and update intervals are confirmed for your project.
Orders & changes
Transfer order references, items, quantities and delivery addresses. Agree how to handle duplicate orders, changes and cancellations before processing.
Learn moreShipping & inventory updates
Reconcile shipping references and available stock information. Define when an order counts as dispatched and how partial shipments are represented.
Learn moreReturns & approvals
Match return references, received items and inspection results. Agree restocking or reworking approvals separately.
Learn moreWAYFIRSTDOCK
Prepare for your first connection discussion
These details help us agree the scope and next technical steps.
Speak with sales- Store, marketplace or ERP, including the provider and technical contact.
- Required data flows: products, orders, inventory, shipping information and returns.
- Anonymised product and order samples using your field names.
- Order volumes, peak periods, destinations and your preferred launch date.
- Rules for cancellation, partial shipments, stock reconciliation and return approvals.
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Questions about connecting your systems
Is my store already directly connected?
Share your system and required workflows. We assess the handover and confirm the scope. A sales channel mentioned on this website does not guarantee an immediately available standard connector.
What should we test before launch?
Review a complete order, an invalid address, a duplicate reference and an agreed cancellation. Define additional stock and returns test cases for your setup.
How are access credentials provided?
Access, permissions and technical documentation are provided once the connection is agreed. Keep passwords and API keys out of general enquiries.
Practical fulfilment guides
What information is needed for a quote?
Product type, dimensions, weight, SKU count, expected order volume and target markets. For returns, also specify the inspection and handling steps you need.
Can you handle small shipping volumes?
We support fulfilment from a single item and small inventories. Our team will discuss the right warehouse and shipping setup.
Which selling channels are supported?
Amazon, eBay, OTTO, ABOUT YOU and TikTok, among others. The specific system connection is agreed around your workflow.
What happens to returns?
Receiving is followed by product matching, condition inspection and, where relevant, function checks. An inspection report supports agreed steps such as reshipping, refurbishment or disposal.
Can dangerous goods be stored?
Mönchengladbach is described as a DG warehouse. Product classification, documents and acceptance requirements must be confirmed with the team before delivery.