Products & inbound stock
Map SKUs, barcodes, dimensions and expected quantities. Inbound references help identify arriving stock.
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Fulfillment APIs
Discuss your requirements with our team. We will clarify available shipping options, technical connections and terms for your products and target markets.
Speak with salesSELLING PLATFORMS
Connect selling channels with your warehouse
Marketplaces and owned stores: coordinate inventory, orders, dispatch and returns for each channel.
Explore our sales platform overview →
Choose your channel for preparation, launch checks and official references. Availability and connection are confirmed for your project.
MARKETPLACE
OTTO
Fulfil orders from German stock and arrange return inspections. Hagen offers OTTO return inspection and redispatch after approval.
Learn moreMARKETPLACEABOUT YOU
Plan shipping and returns together: receipt, inspection and further handling against agreed criteria. ABOUT YOU return inspection is part of the Hagen service offering.
Learn moreMARKETPLACEAmazon
Plan FBM orders separately from FBA replenishment. Agree local inventory, labels and returns before launch.
Learn moreMARKETPLACEeBay
Fulfil orders from European stock and match shipment updates to your eBay orders.
Learn moreMARKETPLACETikTok Shop
Plan campaign peaks alongside daily orders. Confirm the shipping mode and labels in the relevant market’s Seller Center.
Learn moreMARKETPLACETEMU
Discuss warehouse workflows for your TEMU business around your actual seller model and destination markets.
Learn moreMARKETPLACESHEIN
Prepare local stock, product variants and returns for your SHEIN Marketplace business.
Learn moreOWNED STOREShopify
Align store orders, inventory locations and shipment updates in one agreed fulfilment workflow.
Learn moreOWNED STOREWooCommerce
Coordinate your WordPress store and warehouse through agreed order data, inventory references and shipping updates.
Learn moreOne workflow for shipping, returns and resale
01 · Agree channel & data
Confirm SKU mapping, order data, stock and status updates. Validate the connection method and a test order before launch.
02 · Store & ship locally
Receive stock, pick and pack orders, then hand parcels to DHL, DPD or the agreed carrier.
03 · Inspect the return
Receive the parcel, match it to the order and assess condition and completeness against the agreed inspection plan.
04 · Approve the next step
Restock, redispatch or arrange functional testing and repair for eligible electronics; disposal requires approval.
Service scope, connection method and channel requirements are confirmed before launch. Warehouse services do not replace platform seller approval; delivery times depend on destination and shipping service.
For your enquiry: platform, product types, SKU count, monthly orders and returns, destination countries and required inspection or repair steps.
Discuss your platform operationsWAYFIRSTDOCK
Plan four data flows together
This overview describes what to agree. Available fields, transfer methods and update intervals are confirmed for your project.
Orders & changes
Transfer order references, items, quantities and delivery addresses. Agree how to handle duplicate orders, changes and cancellations before processing.
Learn moreShipping & inventory updates
Reconcile shipping references and available stock information. Define when an order counts as dispatched and how partial shipments are represented.
Learn moreReturns & approvals
Match return references, received items and inspection results. Agree restocking or reworking approvals separately.
Learn moreWAYFIRSTDOCK
Prepare for your first connection discussion
These details help us agree the scope and next technical steps.
Speak with sales- Store, marketplace or ERP, including the provider and technical contact.
- Required data flows: products, orders, inventory, shipping information and returns.
- Anonymised product and order samples using your field names.
- Order volumes, peak periods, destinations and your preferred launch date.
- Rules for cancellation, partial shipments, stock reconciliation and return approvals.
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Questions about connecting your systems
Is my store already directly connected?
Share your system and required workflows. We assess the handover and confirm the scope. A sales channel mentioned on this website does not guarantee an immediately available standard connector.
What should we test before launch?
Review a complete order, an invalid address, a duplicate reference and an agreed cancellation. Define additional stock and returns test cases for your setup.
How are access credentials provided?
Access, permissions and technical documentation are provided once the connection is agreed. Keep passwords and API keys out of general enquiries.
WAYFIRSTDOCK
From the first conversation to the first dispatch
A shared launch plan makes responsibilities and approvals clear. Scope, timing and connectivity are agreed for your project.
- 01
Define the scope
Provide target markets, SKU count, dimensions, order volumes and return rates to establish storage and service requirements.
- 02
Prepare the handover
Agree product records, barcodes, inbound lists and order transfer. Document packing, shipping and exception rules.
- 03
Check a test order
Reconcile received stock. Review an agreed test order from handover through packing and shipping information.
- 04
Review ongoing operations
Agree contacts, inventory reconciliation, replenishment and return decisions. Discuss peak periods and exceptions in advance.
Practical fulfilment guides
WAYFIRSTDOCK
What we plan together
Connecting a store, ERP and warehouse starts with clearly defined data and responsibilities.
How the process works
- 1
Identify systems and data objects
- 2
Agree fields and synchronisation
- 3
Define test cases and error handling
Related services
WORKFLOW EXAMPLE
A decision in the workflow
Example: an order is sent twice. Agree which order reference identifies it and who reviews the duplicate record.
Prepare for this step →Which data flows should be defined first?
Orders, inventory, shipping status and returns between the store, enterprise resource planning system (ERP) and warehouse management system (WMS). Define system ownership, data fields and error handling before connecting.
Can I request an API key directly?
Please discuss your system and required data flows with us first. Access and technical specifications are provided for the agreed connection.